Betting should be a form of entertainment, not a burden. GTV99 is always here to make sure the fun never turns into a problem.
GTV99 believes that betting and online gaming should be a healthy form of entertainment — something that brings you joy, excitement, and the thrill of winning. Responsible gaming exists to make sure that enjoyment never becomes a source of financial stress, family problems, or mental distress.
Responsible gaming means betting within your means — only wagering what you can afford to lose without it affecting your daily life. GTV99 provides a range of protective tools, from betting limits to self-exclusion, to help you play with awareness.
Research shows that most people bet for entertainment and can enjoy it without any issues. But in some cases, gaming habits can spiral out of control. GTV99 is here for you in those moments too.
Responsible gaming is not just about preventing problems — it's a commitment to ensuring every player has a happy and secure gaming experience.
At GTV99, responsible gaming isn't just a policy on paper — it's part of how we operate every day. Below are our core commitments:
GTV99 gives you full control over your own budget and time. Log in to your account and activate the following limits from the "Responsible Gaming" section:
| Limit Type | Description | Active Hours | Status |
|---|---|---|---|
| Daily Deposit Limit | Set the maximum amount in BDT you can deposit per day | Instant | Active |
| Weekly Betting Limit | Set a Total Weekly Betting Amount | Instant | Active |
| Monthly Loss Limit | The maximum amount you can lose in a month | Instant | Active |
| Session Time Limit | Session Break Limit | Instant | Active |
| Reality Check | Reminds you how long you have been playing after a set time | Instant | Optional |
| Limit Increase Delay | Increasing your limit requires a 72-hour waiting period | After 72 Hours | Automatic |
When you lower a limit, it takes effect immediately. However, increasing a limit requires a 72-hour "cooling-off" period. This protects you from overspending in the heat of the moment.
Problem gambling doesn't happen overnight — it develops gradually. If any of the signs below apply to you, pause and ask yourself some honest questions.
Chasing losses by placing larger bets to try to recover money already lost.
Hours pass while you're betting and you don't even realize it.
Tendency to hide your betting activity from family or friends.
Placing bets using money set aside for rent, food, or other essential expenses.
Being unable to focus on work or studies because your mind keeps drifting to the next bet.
Feeling irritable, restless, or frustrated when you're unable to bet.
If you notice any of the above signs in yourself, don't wait — contact our support team or activate self-exclusion. It's not a sign of weakness; it's a brave decision.
If you feel like you need a break or want to step away from betting entirely for a while, GTV99's self-exclusion feature is here for you. It's not a punishment — it's a powerful tool to protect yourself.
Log in to your GTV99 account and go to "Profile Settings".
Go to the Settings menu and select the "Responsible Gaming" option.
Choose the duration that suits you — 30 days, 90 days, 6 months, or 1 year.
A confirmation code will be sent to your registered email. Use the code to activate self-exclusion.
Once self-exclusion is active, you will no longer be able to log in and will not receive any promotional emails.
During Self-Exclusion: Account fully locked, no bonus offers, no marketing communications.
To reactivate: After the period ends, you must wait through a 7-day cooling-off period before reactivating.
Answer the following questions honestly. If most of your answers are "yes," it may be time to seek help.
Have you ever bet beyond your budget and regretted it afterward?
Have you placed larger bets trying to win back money you've lost?
Have you had arguments or conflicts with family or loved ones over betting?
Do you feel restless or irritable when trying to stop betting?
Have you prioritized betting over work, studies, or family responsibilities?
Have you borrowed money or dipped into your savings to fund betting?
Have you tried to cut back or stop betting but couldn't?
Do you bet to cope with feeling down, lonely, or anxious?
If you answered "Yes" to 3 or more questions, please reach out to our support team. Remember — asking for help means you're self-aware and responsible.
You must be at least 18 years old to register on GTV99. This isn't a formality — it's a firm commitment. We believe minors should be kept completely away from online betting.
A note for parents: If your child or teenager uses your device, enable parental controls in the browser and use a strong password on your GTV99 account.
Message our support directly to report any suspicious user — we take action within 24 hours.
You are not alone. The GTV99 support team is always here. Reach out through any of the following for questions, concerns, or assistance:
[email protected] — typically responded to within 12 hours
24/7 Live Chat Support — talk to us in Bengali for quick, easy solutions
For answers to common questions, visit our FAQ View Page
We don't just offer games — we're committed to a safe and enjoyable gaming experience.
Set daily, weekly, and monthly limits yourself. Your budget stays in your hands.
Automatic notifications after a set period will remind you to take a break.
Temporarily suspend your account for any period between 30 days and 1 year.
You can view your complete betting and deposit/withdrawal history at any time.
Our NID-based age verification system ensures that only adults can access the platform.
Reach out to us in Bengali for any issue — our team is always here for you.